Using Your Serevent Copay Card Effectively and Troubleshooting Common Issues

Register your card online immediately upon receipt. This activates your savings and simplifies future claims.

Save your card details digitally; take a picture and store it securely on your phone or computer. This prevents loss and ensures easy access.

Before your next prescription refill, check your remaining savings. The card website displays your balance and remaining uses.

Understand your card’s limitations. Note the maximum savings amount per prescription and the total number of prescriptions covered.

If you experience issues submitting a claim, check your pharmacy’s participation. The copay card website lists participating pharmacies.

If your claim is denied, contact the card’s customer service immediately. They can investigate the denial and help resolve the issue. Have your prescription information and card details ready.

Keep your receipts. This helps with tracking your savings and provides proof of purchase if a problem arises.

For questions or assistance not covered here, refer to the card’s official website or contact customer support directly. Their contact information is usually found on the card itself or its packaging.